Shipping policy

We are committed to pressing and handcrafting everything with LOVE while providing our customers with a seamless shopping experience, from browsing to delivery.

Processing Time

- Order Processing: Orders are typically processed within 3-5 business days. Whereas handcrafted items may take longer 7-14 business days. During peak seasons or promotional periods, processing times may be extended.

- Business Days: Our business days are Monday through Friday 9am-5pm, excluding public holidays.

Shipping Method and Delivery Time

- USPS Standard Shipping: Delivery within 5-7 business days.

- USPS Priority Shipping: Delivery within 3 business days.

Order Terms & Turnaround Time Agreement

By checking this box and completing my purchase, I acknowledge and agree that:

- Pre-Orders: Estimated turnaround time is 6–8 weeks after the preorder closes, unless otherwise stated.

- Custom Orders: Estimated turnaround time is up to 6–8 weeks, unless otherwise stated.

- Other Harkfill Press Items: Estimated turnaround time is 7–14 business days, unless otherwise stated.

- Turnaround time refers to processing/production time and does not include shipping/transit time.

- Preorder and custom items may be final sale once the preorder closes, materials are ordered, or production begins, except where required by law.

- Custom items are created using the information I provide, and I am responsible for verifying spelling, sizing, colors, names, dates, photos, and personalization details before submitting my order.

- Handmade products may have slight variations in color, sizing, placement, or appearance.

- AI-generated images and digital mockups are for reference purposes. Colors, designs, and placement may vary slightly on the actual product.

- Orders containing products with different turnaround times may ship together when the entire order is complete.

Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal of delivery, or unavailability of the recipient, we will notify you. You may choose to have the package re-shipped (additional shipping fees may apply).

Lost or Damaged Packages

If your package is lost or arrives damaged (send pictures asap), please contact our customer service team. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.

Contact Us

If you have any questions or need further assistance, please contact our customer service team at harkfillhelp@gmail.com or call us at (386) 221-1753.