Shipping policy

We are committed to pressing and handcrafting everything with LOVE while providing our customers with a seamless shopping experience, from browsing to delivery.

Processing Time

• Order Processing: Orders are typically processed within 2-3 business days. Whereas handcrafted items may take longer 5-7 business days. During peak seasons or promotional periods, processing times may be extended.

• Business Days: Our business days are Monday through Friday 9am-5pm, excluding public holidays.

Shipping Method and Delivery Time

• USPS Standard Shipping: Delivery within 5-7 business days.

• USPS Priority Shipping: Delivery within 3 business days.

Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal of delivery, or unavailability of the recipient, we will notify you. You may choose to have the package re-shipped (additional shipping fees may apply).

Lost or Damaged Packages

If your package is lost or arrives damaged (send pictures asap), please contact our customer service team. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.

Contact Us

If you have any questions or need further assistance, please contact our customer service team at harkfillhelp@gmail.com or call us at (386) 221-1753.